Do you have any queries about us or our services?
Feel free to reach out to us.
Doctala is a virtual healthcare platform that connects you with board-certified doctors for online consultations
Anyone in need of medical advice or treatment can use Doctala for secure virtual consultations
We provide virtual consultations across various medical specialties, including routine care and specialized treatments
Yes, Doctala is accessible from anywhere, providing healthcare services globally
Log in to your account, select a specialist, and choose a time that suits your schedule
Yes, you can easily reschedule or cancel an appointment through the platform without any hassle
Consultations typically last between 15 to 30 minutes, depending on the complexity of your case
Yes, you will receive email or SMS reminders before your scheduled appointment
We offer a wide range of specialties, including internal medicine, cardiology, pediatrics, dermatology, and more
Yes, you can book a second opinion with a specialist of your choice
Our platform can help guide you to the appropriate specialist based on your symptoms
Yes, we have licensed mental health professionals available for consultations
Yes, we use advanced encryption to ensure that all your personal and medical data is protected.
Absolutely. All consultations are conducted in a secure, private environment.
All doctors on our platform are board-certified and thoroughly vetted for their qualifications.
Your data is stored securely and can only be accessed by you and your doctor.
Prices vary depending on the specialist and service, but we provide transparent pricing before booking.
Yes, we accept various insurance plans. Please check with our support for specific details.
We accept major credit cards, debit cards, and digital payment methods.
No, all fees are transparent and disclosed before confirming your appointment.
Yes, if medically appropriate, our doctors can issue prescriptions during your consultation.
Prescriptions will be sent directly to your preferred pharmacy or delivered digitally.
Yes, you can easily book a follow-up consultation through the platform.
Yes, doctors can provide ongoing care and monitor your progress as needed.
You can use a smartphone, tablet, or computer to connect with doctors on Doctala.
No, our platform is fully accessible through your web browser without the need for an app.
Our support team is available 24/7 to assist with any technical difficulties.
Yes, a stable internet connection is needed for video, audio, or text consultations.